Frequently Asked Questions

 

Debt Helpline

To speak with one of our credit counsellors or to contact us directly please call

Telephone 905-707-7695

Toll free 1-800.500-0003

"Focused on your financial health."

For Online Application Form please click here.


 

Community Credit Counselling Services of York Region is a not-for-profit service.

 

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Frequently Asked Questions?

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Table of Contents

  1. How do the debt reduction and credit counselling programs work? 
  2. How do I know if these programs are for me?
  3. Why shouldn't I just take out an equity loan to pay off my creditors?
  4. Wouldn't it be easier for me just to declare bankruptcy?
  5. Will this service work with all types of debt?
  6. Why can't I negotiate with my creditors?
  7. Will creditors and collection agencies stop calling me?
  8. Is it confidential?

How do debt reduction and credit counselling programs work ... ?

Our programs allow you to pay off your existing unsecured debt under new terms. These new terms include elimination of interest, lower monthly payments and waived late and over-limit fees. These programs do not require you to declare bankruptcy or take out a new loan. Take a few minutes to request information today.

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How do I know these programs are for me ... ?

If you're finding that you can only make the minimum payments on your bills, and your balances never seem to go down, then Community Credit Counselling can help. If you're behind in your payments and facing late fees, our service can help. If creditors are calling you or your loved ones at all hours, Community Credit Counselling can help.

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Why shouldn't I just take out an equity loan to pay off my creditors ... ?

A new loan won't reduce your present debt. It will only reshuffle the credit problems you already have. In addition, you can lose your home if you fall behind on mortgage payments. a debt elimination program from Community Credit Counselling Services could allow you to make smaller payments and reduce the monies owed by up to 60% in some cases without putting your home at risk.

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Wouldn't it be easier for me just to declare bankruptcy ... ?

Bankruptcy should always be a last resort. In the short term, bankruptcy sounds good to many people. After all, what could be better than having the majority of your debt wiped clean? The problem is that creditors and credit bureaus have very good memories & records, and your bankruptcy will show up on your credit report for at least 7 years. Community Credit Counselling Services may not only reduce your monthly payments, but in many cases it may actually improve your credit rating. Be sure to ask your credit counsellor for more information.

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Will Community Credit Counselling work with all types of debt... ?

The debt reduction programs work with all types of unsecured debt; including credit cards, department store cards, medical bills, unsecured personal loans, car leases and collection agencies.

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Why can't I negotiate with my creditors ... ?

Our experience has been that creditors are only willing to work with credit counselling and reduction organizations. Our organization is bonded and licensed by the Ontario Government.

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Will collection agencies & creditors stop calling me... ?

Once you have started the process we contact all of your creditors and any collection agency that may be attempting a collection action. As well you can advise creditors and collection agencies calling you that you are on a credit counselling service program with Community Credit Counselling and have them direct their calls to us.

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Is it confidential... ?

Absolutely. CCCS has gone to great expense to ensure that ALL the information you provide us with will be kept safe, secure and strictly confidential.

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